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Support Contact

What we want to do with these questions is make sure we isolate the issue. Sometimes its nothing more than a bad patch cable or power supply which can cost less to fix than shipping a pedal.

Does the LED light up?
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Does signal pass through when pedal is on?
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What exact power supply (make and model) are you using?
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Are you powering other pedals with the same power supply?
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Have you tried plugging your power supply directly into a wall socket (no power strips)
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Are there other pedals in your audio signal?
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Have you tried going guitar- cable- PEDAL- cable -amp?
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